Last updated: April 2026

1. Who We Are

B-DaaS is a trading name of Radish HQ Limited ("we", "us", "our"). Radish HQ Limited is the data controller responsible for your personal data. We are registered in England and Wales.

Registered address: Radish HQ Limited, Ibex House, 61 Baker Street, Weybridge, Surrey, KT13 8AH Contact: sales@b-daas.com

Where we process the personal data of individuals in the European Economic Area (EEA), we do so in accordance with the EU General Data Protection Regulation (EU GDPR 2016/679) in addition to UK GDPR.

2. What Data We Collect

We may collect and process the following personal data:

Name Email address Phone number Company name Any information you voluntarily provide through our contact or enquiry forms Technical data including IP address, browser type, and pages visited (via cookies)

3. How We Collect Your Data

We collect data when you:

Complete and submit a form on our website Contact us directly by email or phone Visit our website (via cookies and analytics tools)

4. Why We Process Your Data

We process your data for the following purposes and on the following lawful bases:

Responding to your enquiry — Legitimate interests Sending marketing communications — Consent Improving our website — Legitimate interests Compliance with legal obligations — Legal obligation

5. How Long We Keep Your Data

We retain personal data submitted through enquiry forms for up to 12 months where no business relationship develops. Where an ongoing relationship exists, we retain relevant data for the duration of that relationship and up to 6 years following its conclusion in line with our legal obligations.

6. Who We Share Your Data With

We do not sell your personal data. We may share it with the following trusted third parties who process data on our behalf:

Zoho CRM — for managing enquiries and communications

All third parties are required to handle your data securely and in accordance with UK GDPR and EU GDPR where applicable.

7. International Data Transfers

Your personal data is stored on Zoho's EU-based servers in accordance with EU GDPR requirements. We do not transfer your data outside the UK or EEA without ensuring appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Cookies

Our website uses cookies to improve your experience and analyse traffic. You will be asked for your consent to non-essential cookies when you first visit.

9. Your Rights

Under UK GDPR and EU GDPR you have the right to:

Access the personal data we hold about you Correct any inaccurate data Delete your data ("right to be forgotten") Restrict or object to processing Data portability — receive your data in a usable format Withdraw consent at any time where consent is the lawful basis

To exercise any of these rights contact us at sales@b-daas.com. We will respond within 30 days.

10. Complaints

If you are unhappy with how we have handled your data you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk Phone: 0303 123 1113

If you are based in the EU you may also lodge a complaint with your local supervisory authority.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will reflect any changes. We recommend checking back periodically.